Update: We are currently buying gold locally in Knoxville only — in-person visits.
Jeweler working at bench – Phoenix Jewelry Knoxville

Expert Craftsmanship · Knoxville, TN

Jewelry Repair & Redesign

From ring redesigns to necklace chain repairs — every piece is handled in-house by skilled jewelers. Free evaluation on every visit.

Ring RedesignRing ResizingRing FixingNecklace RepairFree Evaluation

What We Fix

  • ✔ Ring redesigns & custom style changes
  • ✔ Ring resizing — any metal, any size
  • ✔ Prong re-tipping & stone re-setting
  • ✔ Broken shank & split band repair
  • ✔ Chain soldering & clasp replacement
  • ✔ Full polishing & rhodium plating

Mon–Sat 10am–6pm · 5710 Kingston Pike Suite E

📞 (865) 606-6307

Our Repair Services

Every job is done in-house — no outsourcing, no guessing, no surprises.

✏️

Redesign Rings

Transform your vision into reality

  • Custom design consultations
  • Setting style changes (prong, bezel, pavé)
  • Shank reshaping & style updates
  • Repurpose old gold into new designs
  • 3D-concept planning before any work
📏

Resize Rings

Perfect fit, guaranteed

  • Sizing up or down any number of sizes
  • Band integrity preserved on all metals
  • Platinum, gold & silver resizing
  • Eternity bands & stone-set shanks
  • Same-week turnaround on most jobs
🔧

Fixing Rings

Restore what matters most

  • Prong re-tipping & full re-pronging
  • Stone replacement & re-setting
  • Cracked or broken shank repair
  • Soldering split shanks
  • Polishing & rhodium re-plating
⛓️

Necklaces

Chains, pendants & everything in between

  • Broken chain soldering & link repair
  • Clasp replacement & upgrade
  • Length adjustments & extenders
  • Pendant bail repair or replacement
  • Full cleaning & polish restoration
Jeweler repairing a ring at the workbench – Phoenix Jewelry Knoxville

Skilled Hands. Trusted Results.

Our jewelers work on every piece right here in Knoxville. No mail-in, no mystery — just careful craftsmanship backed by decades of experience.

Free EvaluationIn-House WorkQuality Guaranteed

How It Works

Three simple steps to get your jewelry looking brand new.

STEP 01

Walk In or Call

Bring your piece to 5710 Kingston Pike Suite E or call ahead — no appointment needed.

STEP 02

Free Evaluation

Our jeweler inspects your piece, explains what's needed, and gives you a clear price — no pressure.

STEP 03

Pick It Up

Most repairs are ready within days. We'll call when it's done and back to beautiful.

Free Evaluation

Bring your jewelry in for a no-obligation assessment and a clear repair timeline. We'll tell you exactly what's needed and what it costs — before we touch anything.

Fast Turnaround

Most repairs complete within a few business days, backed by our quality guarantee.

Want to redesign old gold into something new? Explore the Reborn Program →

Request an In-Person Quote

We only buy gold in person at our Knoxville location.

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Bring Your Piece In Today

5710 Kingston Pike Suite E · Knoxville, TN 37919 · Mon–Sat 10am–6pm