Terms of Service

1. Acceptance of Terms

By accessing or using the website at buygoldknoxvilletn.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.

2. Use of Website

This website is provided for informational purposes and to facilitate contact with our business. You agree to use this site only for lawful purposes and in a way that does not infringe the rights of others.

You agree not to:

• Submit false or misleading information
• Attempt to access restricted areas of the website
• Use automated tools to scrape or harvest data without permission
• Engage in any activity that could harm our systems or other users

3. Services Offered

Buy Gold Knoxville TN (Phoenix Jewelry) offers in-person gold, silver, and jewelry purchasing at our Knoxville, TN location. All transactions are conducted in-person only. This website is used to facilitate inquiries, quotes, and appointments — not to complete purchases online.

We reserve the right to refuse service to anyone at our discretion.

4. User Responsibilities

• You confirm that any items you sell are legally yours to sell
• You are responsible for providing accurate contact information
• You understand that online quote estimates are not binding offers — final prices are determined in person

5. SMS Communications

By providing your phone number through our contact form or any other submission on this website, you expressly consent to receive SMS text messages from Buy Gold Knoxville TN (Phoenix Jewelry) related to:

• Service inquiries and follow-ups
• Appointment confirmations and reminders
• Business updates relevant to your request

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

To opt out at any time: Reply STOP to any message. You will receive a single confirmation and no further messages will be sent.

For assistance: Reply HELP to any message or email us at [email protected].

SMS messages are delivered via Twilio. Carrier support for SMS delivery is not guaranteed. Buy Gold Knoxville TN (Phoenix Jewelry) is not liable for delayed or undelivered messages.

6. Intellectual Property

All content on this website including text, images, and branding is the property of Buy Gold Knoxville TN (Phoenix Jewelry). You may not reproduce or distribute any content without written permission.

7. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Buy Gold Knoxville TN (Phoenix Jewelry) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services, including but not limited to lost profits, data loss, or personal injury.

Our total liability for any claim shall not exceed the amount paid by you, if any, for using our services.

9. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Knox County, Tennessee.

10. Changes to Terms

We may update these Terms at any time. The effective date will reflect the most recent revision. Continued use of the website constitutes acceptance of the updated Terms.